EasternEastern Ops
JD

Outbound Campaigns

Manage and monitor outbound collection campaigns

6

Active

248K

Calls Today

22.5%

Connect Rate

479

Payments

$47.9K

Collected

2m 18s

Avg Duration

All Campaigns

Spectrum Q1 Soft Disconnect

activehigh

SpectrumJan 15, 2026Mar 31, 202642 agents • 8:00 AM - 9:00 PM EST

Calls

45,000

of 50,000

Connected

9,800

21.8% rate

Payments

234

2.4% conversion

Collected

$23,400

Avg/Payment

$100

Comcast 60+ Days

activehigh

ComcastJan 10, 2026Feb 28, 202636 agents • 9:00 AM - 5:00 PM EST

Calls

38,000

of 45,000

Connected

7,200

18.9% rate

Payments

156

2.2% conversion

Collected

$15,600

Avg/Payment

$100

Chronic Delinquent Retry

activemedium

Multi-clientJan 20, 2026Apr 30, 202628 agents • 10:00 AM - 7:00 PM EST

Calls

22,000

of 30,000

Connected

5,100

23.2% rate

Payments

89

1.7% conversion

Collected

$8,900

Avg/Payment

$100

AT&T Pre-Collect Outreach

activemedium

AT&TJan 22, 2026Feb 15, 202618 agents • 8:00 AM - 8:00 PM EST

Calls

18,500

of 25,000

Connected

4,800

25.9% rate

Payments

0

0% conversion

Collected

$0

Avg/Payment

$0

Helix AI

Online